Bureaucrat's Handbook
Developing Antidotes for Bureaucracy

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Grin Fake
Saying "yes" and doing "no"

When “Point well taken” really means “I cleverly dismissed your point of view”, and when “I'll get back to you on that” really means “Let's get off that topic and never visit it again" you have been “Grin Faked"

A Grin fake is saying “yes” when you really mean “no way.” It is an attempt to look good and appear to accept responsibility when it is actually a disingenuous and disrespectful dismissal of you and your ideas.

 

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